At DMD Data Systems, we L.E.A.D.
We Listen, Educate, Architect, and Deliver, on time, as promised.
Here are Three Big Problems Companies Have When Buying Hardware and Software Directly from the Manufacturer or from a Discount Vendor…
And How DMD Data Systems Solves Them All.
Plagued with aging or improperly configured IT infrastructure that’s preventing you from working at peak performance?
- Uncertain who to trust to meet your current and future IT needs?
DMD Data Systems is the resource you’ve been looking for. As a 16-year old solution provider of computer hardware, software, and middleware, headquartered in Frankfort, Kentucky, DMD takes pride in solving customer’s IT headaches simply. DMD stands out from other providers because DMD:
- Sales staff and engineers have extensive product knowledge across multiple manufacturers.
- Makes it a priority to respond quickly to customers’ needs.
- Invests in long-term relationships with customers.
We’re amazed at how many companies settle for the inferior experience of buying hardware and software directly from a manufacturer or from a discount vendor. Our customers have told us that prior to working with DMD they experienced frustration when dealing with manufacturers and discount vendors. See if you have experienced these three problems…
Problem #1: Incomplete Information. Manufacturer’s sales reps are interested in selling one set of products to meet their monthly quotas for a particular item. Discount vendors don’t have the expertise to answer your questions or to assist you when something doesn’t work as expected. Along with providing several IT solution options and the pros and cons of these alternatives, DMD guarantees that products and solutions will work on time as proposed because we plan, prepare and understand our product set to insure the installation process is a success.
Problem #2: Lack of Urgency. If you don’t have the deep pockets of an enterprise-level business, you find yourself at the bottom of the list, waiting for calls to be returned. If you need the sales rep or technician to come to you, you may find that they are many hours away. To be successful, small and mid-sized businesses must take advantage of their agility—but how can they do that without a consistently high level of IT performance? DMD is local - not half a world away. Being local means that we are able to be more responsive than the average IT firm and can more quickly offer our expertise on site.
Problem #3: No Effort on Building a Relationship. Lack of interest and poor communications skills on the part of the manufacturer’s reps and discount vendors mean your efforts to get what you need to succeed must be repeated time and time again with every new upgrade or implementation. This is a frustrating waste of your time. If you’re like our clients, you just want the technology you've paid for to work the way it’s supposed to. You might rightly conclude that working with a solution provider is the way to go – the problem is, choosing the RIGHT one can be difficult and confusing, which is why we’d like to send you a copy of our FREE report titled, "What Every Business Owner Must Know About Selecting a Solution Provider for the Long Haul."
This FREE report will arm you with 10 revealing questions you should ask any provider before you buy, as well as:
- Three mistakes to avoid when choosing an IT solution provider
- Why "cheap" or "lowest price" IT consultants aren't the bargain they initially appear to be.
- Our FREE offer to all prospective clients: DMDs Storage Architecture Assessment
Even if you aren’t ready to upgrade your existing systems, this report will give you the right information and questions to ask when the time comes. And if you have a sneaking suspicion that your current IT providers are not delivering the level of service and support you need, it will quickly help you determine if your suspicions are correct – AND what you can do about it. Simply complete the form on the right to instantly receive this report!
YES! Please unlock my report for the 10 revealing questions I should ask any IT provider before giving them access to my company's technology system.
“ValueOptions’ success can be attributed to our cost-effective healthcare solutions and proactive management of our client’s concerns. We expect the same excellence from our IT provider, and we find it in DMD Data Systems. While the volume of data storage at ValueOptions continues to grow, DMD guided us through both the installation of a new backup and recovery system through tape management, and the consolidation of 10 servers down to 3 IBM Power 740s with AIX. These projects contribute to the reduction of energy usage by about 50%, an increase in performance by 250%, and lowered our ongoing software licensing costs by 60%, to name a few. Dependable and responsive, DMD cares about reaching outcomes like these which makes them a top-notch IT partner for us.”
Robert Rahrig, ValueOptions
Lexington Fayette Urban County Government was increasingly disappointed with the quality of software maintenance we were receiving from a manufacturer. DMD Data Systems presented us with an alternative maintenance option which saved us over $175,000, provided support which guaranteed quick response times by a professional systems engineer, provided support for all customized code, and upgrade costs are minimal. We appreciate that DMD is committed to providing solutions which offer excellent value to their customers.
Mike Nugent, LFUCG